Updating Your Profile and Password

Are you trying to change your password, update your e-mail address or your user credentials? You have come to the right place.

Updating Your Profile

1.The first thing you must do is access the user administration interface. You can do so by clicking on the My Account button in the top right menu.

2.This interface will feature two tabs, and, by default, you will see the Update User Profile tab.

3.In this area you will not only see your name, e-mail, and phone number, but also the roles you have in the platform and the products you can access. These roles can only be modified by an administrator.

4.To change your details, just press Edit on the bottom of the page, complete the new details and click Save. That’s all!

Changing Your Password

1.The password can be changed from the Change Password Tab.

2.Of course, before saving the new password, you will have to retype it and type the old one as well.

3.Note that each password has to respect the rules written on the page, which is to contain at least 8 characters, at least one lowercase letter, an uppercase letter, a digit, and a special character.

4.After it, you can simply press Save. That’s all!


Note: For security reasons, after changing your password you will receive a confirmation e-mail on the newly provided address, but also an announcement e-mail on your old address.