Privacy Notice

1. Who we are

DocProcess S.A., with registered office at 1A, Bucurest-Ploiesti Bvd, Bucharest Business Park, B Body, Ground Floor, Romania, with VAT no RO 17275880, is a company registered and organized under the laws of Romania responsible for developing business ecosystem automation software for companies.

2. What we need

DocProcess is a Controller of the personal data you (data subject) provide us. We collect the following types of personal data from you:

  • Name and Surname
  • E-mail
  • Telephone number
  • Message
  • Online activity

3. Why we need it

We need your personal data in order to provide you with the following services:

To answer the messages we receive from you on our website, using our legitimate interest to provide you with a useful answer

  • Name and Surname – we need this data to communicate with you
  • Email – we use your email address to communicate with you.
  • Phone number – we use your phone number to communicate with you.
  • Company – we need to know how we can better help you.
  • Message – to be able to respond to your requests

With your consent, to subscribe to our newsletter:

  • Name and Surname – we need this info to communicate to you in a more personal way
  • E-mail – we need this info to be able to send you the newsletter for which you are subscribing today
  • Telephone number (optional) – we will use your phone number to contact you if for any reasons we are unable to deliver your newsletter

With your consent, we would also like to make the following processing of personal data:

Online behavior:

  • Online activity – We share this information with our partners described in our cookie policy so that we can deliver you personalized offers. More information found in our cookies page at [link]

4. What we do with it

Your personal data is processed in the DocProcess SA office located in Romania. DocProcess SA can send this data to certain offices – such as DocProcess France. (7 rue Meyerbeer, 75009, Paris).

Hosting and storage of your data is with OVH (please read their Privacy Policy here), located in France.

Your data will be uploaded to Hubspot, who will act as a Processor. Hubspot operates the delivery of our newsletter and is located in Dublin. Their privacy policy can be consulted here.

5. How long we keep it

We will keep your personal data for the duration of the newsletter or till you notify us that you no longer wish to receive the newsletter. After this period, your personal data will be irreversibly destroyed.

6. What are your rights?

Should you believe that any personal data we hold on you is incorrect or incomplete, you have the right to request to see this information, rectify it or have it deleted. Please contact us at gdpr@doc-process.com.

If you wish to complain about how we have handled your personal data, please contact Data Protection Officer at gdpr@doc-process.com. Our Data Protection Officer will then look into your complaint and work with you to resolve the matter.

If you still feel that your personal data has not been handled appropriately according to the law, you can contact Romanian Data Protection Authority at gdpr@doc-process.com and file a complaint with them.