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Retail

E-Boda – Order-to-Cash automation

Context

E-Boda is one of the most important Black & White goods manufacturer and distributor in Romania. With a small team of around 30 employees, searching for an Order-to-Cash automation solution was high on their agenda. In 2014 they were approached by the DocProcess team with a proposal to automate their Order to Cash process. They immediately saw the benefits: low chance of errors, no more manual tasks and payments received on time.
 

Project results

  • 70% decrease in Accounts Receivable costs
  • Document processing time reduced from minutes to seconds
  • 0.1% error rate thanks to in-depth document controls
  • Improved customer relationship with faster and more accurate ordering and invoicing processes