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Position: Internal Systems Administrator Contract: Full-Time Location: Bucharest As an international company, we know that external expansion is nothing without internal growth. This is why we are looking for a resourceful and hands-on internal systems administrator that can help streamline our internal document and data workflows. This position will work closely with our team in order to administer and support our internal business systems (ERPs, CRMs, marketing, and sales automation platforms).

What you will do

• Assure first level support for the ERP (Sage X3), CRM (HubSpot), as well as for other internally developed applications.
• Liaise with the software suppliers for new requests or second level support.
• Follow the implementation of these applications, as well as their integration.
• Participate in the analysis and implementation of future platforms, meant to accelerate, and optimize our internal flows.
• Solve requests from our teams regarding either the existing functionality of these systems or the expansion of the said functionality.
• Cooperate with other peers and users of the application when the need arises.
• Propose technical solutions (software or workflow-related) to internal workflow issues.

What you should have to get along fine

• Experience in first and second level support for ERPs, CRMs, and other B2B systems;
• Computer science, cybernetics, or a similar college degree;
• Be fluent in English, but French would be a plus.
• Good knowledge and understanding of B2B systems and processes;
• Good communication and project management skills

How you should be to get along great

• Comfortable in a dynamic, scale-up environment
• Structured and results oriented
• An agile learner
• A team player

Our offer

• Competitive benefits
• Flexibility and learning opportunities.
• A role in shaping a digital and automated organization.
• Opportunity in working in a multicultural environment and expansive organization.

At DocProcess, we help teams and companies focus on what they do best. We take away the hassle of manual work, paper documents, broken offline processes, and wasted time. In other words, we are a cloud-based business ecosystem automation provider focused on streamlining processes among trading partners. We are looking for a talented business analyst that can analyse the processes and operational flows of our clients with the purpose of choosing the best BEA solution for their business. The analyst will play a key role in the implementation process, by aligning the designed and delivered solutions with the clients’ needs.

What You Will Do

• Delivery of the technical implementation of the integration projects, making the connection between the client’s ERP and the DocProcess platform (technical aspects of the project, solution architecture, implementation, and support throughout testing and until Go Live);
• Manage several integration projects at once, for multiple clients;
• Cooperate with internal teams to test and implement the technical solution, coordinate changes that are needed to ensure a successful integration;
• Investigate client’s needs, gather information, model and interpret the models obtained;
• Analyse the structure of the business, its goals, processes and data;
• Perform reviews and analyses of current processes using operational metrics and reports;
• Write functional specifications in a common language for the client and development team;
• Detail client requests and interpret them for transposition into software functionalities;
• Identify the mapping of the existing functionalities of the software depending on the client’s requirements;
• Mapping of electronic documents of different formats (CSV, XML, EDIFACT, IDOC, etc.);
• Write testing specifications for acceptance based on the functional specifications;
• Following-up on the operation of the resulting functionalities by getting involved in the functional testing;
• Service desk activities – provide technical support for possible issues that occur during production on integrated clients;
• Communicate with clients, analyze and solve possible issues during production on integrated clients;
• Run workshops and training sessions;
• Occasionally support product presentations and demonstrations.

What You Should Have

• 2-3 years of experience in a similar position in a technology company
• Good practice of specific tools for business modelling (UML, BPMN)
• Software Applications Knowledge (JIRA, Visual Paradigm or equivalent, Altova MapForce or equivalent);
• Fluent in French (B2 or C1) or English (B2 or C1);
• Understand business structure and operational processes;
• Familiarity with digital transformation and automation and EDI, RPA, OCR;
• Analytical Thinking and Problem Solving;
• Behavioral Characteristics (ethics, trustworthiness, and personal organization);
• Business Knowledge;
• Communication Skills;
• Interaction Skills (leadership and facilitation);
• Comfortable within a scale-up environment: we move quickly and wear many hats in a dynamic environment;
• Willing to learn and to confidently discuss technical terms;
• A fast learner and an adaptive thinker;
• A great communicator;

We are looking for a talented Presales Consultant that can understand customer’s challenges in terms of processes and operational flows with the purpose of choosing the best BEA (Business Ecosystem Automation) solution for their business. The Presales Consultant will play a key role in the sales process by driving the achievement of the DocProcess sales objectives with his or her technical expertise.

What you will do

Contribute to the sales team revenue goals by supporting the Romanian Direct Sales Team. You will provide customer-facing technical pre-sales assistance and help qualify leads, using your deep understanding of the product’s ideal customer pain points. You may even initiate the first call or digital contact with leads.

You will be:

• Responsible for the drafting of the technical and financial offers by working closely with the delivery team
• Investigate client’s needs, gather information, analyze the structure of the business, its goals, processes and data;
• Build technical relationship with prospects and/or existing customers;
• Deliver product presentations and demonstrations;
• Build custom demonstrations and deliver Proof of Concepts (POC);
• Persuade internal and external stakeholders of the benefits of new technology or strategies;
• Compare competitive products to specify the most advantageous solutions for customers;
• Take a leading role in specifying technical solutions and writing proposals and tender responses;
• Act as a trusted market advisor to customers and potential customers by providing information about industry insights, trends and top technologies;
• Work closely with the delivery team for the project hand over and for providing customers’ feedback in terms of product roadmap;
• Update CRM with the progress of the deal analysis from a technical point of view;

What you should have

5 years of experience in a similar position in a SaaS technology company;

• Minimum 3 years of experience in a consultative sales role
• Experience managing corporate or enterprise-level accounts;
• Good practice of specific tools for business modelling (process flow and BPMN are nice to have);
• Understand business structure and operational processes;
• Familiarity with digital transformation and automation and to have heard of EDI, RPA, OCR, A.I., and machine learning;
• Analytical Thinking and Problem Solving;
• Behavioural Characteristics (ethics, trustworthiness, and personal organization);
• Business Knowledge;
• Communication Skills;
• Interaction Skills (leadership and facilitation);
• Exceptional sales skills, familiar with consultative selling methodology and best practices;
• Fluent in Romanian and English.

We are looking for a talented business analyst that can analyze the processes and operational flows of our clients with the purpose of choosing the best BEA solution for their business. The analyst will play a key role in the implementation process as well as in the presales stage, by aligning the designed and delivered solutions with the clients’ needs.

What You Will Do

• Investigate client’s needs, gather information;
• Analyse the structure of the business, its goals, processes and data;
• Perform reviews and analyses of current processes using operational metrics and reports;
• Write specifications and recommend improved procedures
• Persuade internal and external stakeholders of the benefits of new technology or strategies;
• Oversee the implementation of new technology and systems;
• Run workshops and training sessions;
• Occasionally support product presentations and demonstrations.

What You Should Have

• 5 years of experience in a similar position in a technology company;
• Good practice of specific tools for business modelling (UML, BPMN);
• Understand business structure and operational processes;
• To be familiar with digital transformation and automation and to have heard of EDI, RPA, OCR, A.I., and machine learning;
• Analytical Thinking and Problem Solving;
• Behavioural Characteristics (ethics, trustworthiness, and personal organization);
• Business Knowledge;
• Communication Skills;
• Interaction Skills ( leadership and facilitation);
• Software Applications Knowledge (AHA!, JIRA, Visual Paradigm or equiv.);
• Fluent in English.

How you should be to get along great

• Confortable a scale-up environment: we move quickly and wear many hats in a dynamic environment
• Willing to learn and to confidently discuss technical terms
• A fast learner and an adaptive thinker
• A great communicator

Job Title: Head of Partnerships (CEE & ME) Employment Type: Full-Time Location: Remote, CEE Level: SeniorWhat will your role be:

• Lead the Partnership team for CEE & ME (regional role)
• Establish and implement the partnership strategy for the regions assigned
• Develop and close partnerships
• Support the partners in selling & promoting our solutions in close relationship to our BA, implementation and marketing teams
• Own the pipeline generated through partners

The ideal profile:

• Bachelor/Master degree in Economics/ Finance/ Accounting or Technology
• 5-7 years of working experience in Sales/Partnerships in BPM or RPA companies
• Contacts/ Leads in possible clients and/ or commercial partners
• Capability to listen actively to client needs and to work in a less structured environment
• Understands process mapping and client pain points (consultative sales)
• Experience in working with setting and tracking Key Performance Indicators
• You are well organized, focused and able to meet strict deadlines
• Excellent skills in communication and presentation to management
• Outstanding analytical mindset; highly motivated, independent self-starter, enjoys working to tight deadlines in an entrepreneurial company
• Willing to be part in shaping the future organization at a global level
• Advanced English is a must

Why work with us:

• You will work directly with the top management of the company – the CEO and COO
• You will be part of a high growth company backed by a private equity investment fund
• You will be involved in strategic decisions

We will offer you:

• Competitive salary and bonus/ commission package
• Professional career growth by providing access to training and conferences
• Depending on performance, the role could grow in Global Head of Partnerships
• The chance to be a part of a growing international company
• Private medical subscription

We’re growing our commercial team fast and we are looking to expand our footprint in new verticals. For this purpose we are looking for an outstanding Business Developer skilled in acquiring new clients.

Ideally, the candidate should have 5-10 years solid sales experience in a service/solution for a SaaS, automation, ERP or BPM company. Reporting directly to the Commercial Director, this position has the main role of business development and implementing the sales strategy in order to achieve the short and long-term sales goals of the organization.

Key responsibilities

• Drive increased revenue and profit to achieve sales targets on the assigned verticals and territories, as well as insure long-term company growth.
• Act to acquire new customers and manage client relationships.
• Implementation of business strategy, plans and the penetration of new markets or verticals.
• Understanding the requirements of the customers to ensure their needs are being met.
• Provide market feedback to the company leadership regarding the market, prospect needs and generate product development ideas.
• Conducting market research and analysis to create solid commercial opportunities (expansion, business development etc.) on assigned territory or verticals.
• Build and maintain profitable partnerships with key stakeholders.
• Monitor performance of his/her commercial activities using key metrics and prepare reports for senior management.
• Generate and actively participate in business networking events, direct meetings; identify and build the sales opportunities.

What you need to do well

• Proven track record of increasing revenue through a mix of new business and customer development.
• A good understanding of how to leverage technology to stay ahead of competitors.
• Exemplary sales pipeline and project management.
• Excellent negotiation and communication skills.
• Solid knowledge of constructing and delivering commercial offers.
• BA from a School of Business or Engineering.
• Persistence, energy.
• Readiness to work in a fast-changing environment and a growing business.
• Thrives on problem solving.
• English knowledge C2 level, French – desirable
• Clean driving license.

Have you ever dreamt of being in the forefront of digital transformation? With DocProcess, you’ll be responsible for analyzing the processes and operational flows of multiple clients in order to optimize and automate the usage of our best-in-class solutions.

Once the pre-sales team identifies the client’s requirements, you’ll be responsible for developing and implementing the solution, in close connection to the post-sales team (or the operations team, as we like to call it). These solutions will have a significant impact on all associated processes and will be highly visible to both our clients and the management team. You will also automate manual operational processes by using a combination of software (RPA), custom programming, and existing systems’ integration.

What you are going to do

• You’ll become an expert in using the DocProcess solutions (from dematerialization, digitalization, and document management, to EDI and analytics)
• You will develop integration points by using various APIs from different software suppliers
• You will maintain the development of the aforementioned integrations
• You will implement the necessary solutions efficiently and in due time
• You will test solutions that satisfy the required operational needs
• You will document all development versions for future improvements and upgrades
• You will manage small-sized projects (less than 20 days of work per employee)
• You will perform operational process analysis for existing processes (both from a technical standpoint, but also from a workflow point of view).

What you should know to get along fine

• At minimum, you should have a bachelor’s degree at ASE, the Cybernetics department, The University of Bucharest, the Mathematics & Computers department, or at The Politehnica University of Bucharest with an Automatics or equivalent degree and at least three years of relevant experience for the job.
• SQL and database knowledge
• Basic programming and development notions (.NET, C#, scripting, XML, etc)
• A general understanding of networking
• The ability to rapidly learn complex software platforms and the ability of integrating them into software applications.

What you should be/know to get along great

• Have an extended technological culture (programming, software logic etc.)
• Creativity when solving technical issues
• Communication skills, be it by phone, e-mail or in person
• Team player, capable of channeling the team’s energy for a project’s tasks
• Active interest in new technologies and their applications

We’re looking for a bright and successful Inside Sales girl or guy, skilled in handling and growing a solid client base.

At DocProcess, we help teams and companies focus on what they do best. We take away the hassle of manual work, paper documents, broken offline processes, and wasted time. In other words, we’re a cloud-based business ecosystem automation provider focused on streamlining processes among trading partners.

As you’ve already guessed, we are growing our commercial team and we’re looking for a bright and successful Inside Sales Representative skilled in handling and growing a solid client base.

Reporting to the Commercial Director, this position is part of the sales team and manages the existing clients’ needs, grows their satisfaction level and value, while handling the day-to-day activities of account management. Ideally, you should have 2 to 3 years of experience in sales account management for a SaaS service or solution in an automation, ERP, or BPM company.

What you are going to do

• Coordinate the customer onboarding effort from the initial call to the first use of the product
• Collaborate with the technical and business analysis teams to streamline the onboarding process
• Contribute to the development and continuous improvement of our onboarding processes, tools, and collaterals
• Engage and inspire our customers to use our products on a regular basis
• Drive demand through focused telephone campaigns, email, e-blasts, and other activities.
• Maintain up to date records in CRM software program including status of opportunities, business won and business lost. Sets tasks for easy follow up/through. Enters data according to company standards.
• Provide and interface with Sales for evaluation of lead development and make recommendations as to the proper focus of the specific customer base and assigned territory.
• Identify, understand and satisfy customers’ needs and develop solid professional relationships with our existing clients and business partners.

 To get along fine, you should…

• Have 2 to 3 years of sales experience in an account management or business development position working for technology companies. Sales experience is a welcome plus.
• Have a proven track record of increasing revenue through customer development and new business techniques.
• Be able to leverage technology to stay ahead of competitors.
• Have great client base management and project management skills.
• Own solid knowledge of constructing and delivering commercial offers.
• Have the ability to work with project management software and the MS Office Suite.
• Speak English fluently, but we wouldn’t mind if you could say “Let’s do business” in French too.

Additionally, it would be great if you had…

• Excellent negotiation and communication skills.
• A passion for well-organized and documented work.
• A thirst for solid results and a knack for problem solving.
• Persistence, energy and readiness to work in a fast-growing business.

Ever wondered what it takes to build and deliver a highly available, global scale wide platform (linking thousands of enterprises) with a stack built on top of the latest open source technologies?

Furthermore, ever imagined yourself delivering a developer-centric and open platform that provides shared services with challenges like business continuity, security everywhere, autoscalling architecture, as well as native and hybrid cloud deployment?

If you have… our experienced development team is the perfect place for you! As a new member, you will contribute in engineering the next DocXchange platform articulated on latest technologies such as: Spring Cloud microservices, Apache Camel, Camunda BPM, React, and many others.

What are you going to do

• Own technical aspects of software development
• Perform hands-on cloud scale architecture, design, and develop systems, as well as services and frameworks
• Develop a deep understanding of tie-ins with other systems and platforms
• Write code and unit tests, work on API specs, automation, and conduct code reviews and testing
• Identify opportunities to adopt innovative technologies
• Identify continuous improvements for service availability
• Work closely with product owners on feature sets that impact platform, services, and frameworks
• Work with UX UI & product owners to prioritize features for ongoing sprints and managing a list of technical requirements based on industry trends, new technologies, known defects, and issues.

What you should know to get along fine

• 3+ years of experience in both front and back end software development
• Experience with design and implementation of Web fundamentals like HTML, JavaScript, and JavaScript frameworks like AngularJS and React
• Experience with Java apps development
• Development experience for both mobile and desktop
• Knowledge of the Linux environment
• Understanding of the SDLC methodology as well as the Agile methodology
• Be familiar and actively use Intellij IDEA, Jira, Confluence, Bitbuckett, Jenkins and Maven.
• Ability to think abstractly and deal with problems
• Ability to enable business capabilities through innovation
• Looks proactively beyond the obvious for continuous improvement opportunities
• Demonstrated willingness to learn new technologies

What you should be/have to get along great

• Experience working with JMS, ESB or Spring projects
• Some experience with Hibernate, WebServices
• Experience with XML, XSLT, JSON
• Document your work – be very disciplined about it and finally…
• Test your work thoroughly.

Our end of the deal

This is our commitment to you. You’ll have the opportunity to work in a scale-up culture, to build something from scratch that impacts thousands of customers. Whatever tools, technologies or learning support you require, we got you covered. Plus, fresh fruit, lunch tickets, gift tickets, comprehensive medical insurance, deductions for transportation, a flexible schedule and very good coffee.

About DocProcess

DocProcess offers a next-generation cloud platform that helps companies streamline and automate processes. DocProcess shapes the future of how companies of all sizes run their business by enabling them to take control of processes through their whole partner ecosystem and by connecting them digitally with their clients, suppliers or financial and logistics partners.

Thanks to the flexibility of the platform, companies can mix solutions to fit their changing business needs and connect all aspects of their business workflows: Purchase-2-Pay, Order-2-Cash, Logistics, Contract Management, reconciliation of payments and more. All cross-referenced against document management and electronic archiving. Established in 2005, DocProcess has a strong global footprint with offices in Paris, Grenoble, Bucharest and Brasov, an international team, and a portfolio of over 3,500 reputable clients including Carrefour, Cora, Mondelez and Lactalis.